Hospital Nacional in Panamá

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kommentare 5

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  Jeff Oring

  :: 21 January 2018 16:27:18

  The majority of the people who work here, especially the front desk, triage, and “nurses”, are extremely NOT friendly nor sympathetic to people who come to this “hospital” with medical issues/problems. Or maybe my family was given ill treatment because we’re Americans. I don’t know, but we had a much less than a good experience when we went here today, due to my wife feeling very sick on our first day in Panama. Only the Doctor and the X-ray tech showed any sign of friendliness or compassion. Even worse, no one except the Doctor spoke English. If I wasn’t partially able to speak Spanish, and I don’t speak fluently, we wouldn’t have been able to communicate or understand ANYTHING! Even then, there was no attempt to make things comfortable for my wife. She was shaking and was freezing, and I asked (in Spanish!) for a blanket during triage. “No” was the reply from gruff triage man. “You don’t have a blanket for her? She’s freezing” I said in Spanish. “I don’t have one here” he said back in Spanish, while he proceeded to type his report slowly using only 2 fingers. Unless I was on death’s door I would NEVER go back there. And even then I’d think twice!

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  Erik Henrique Santana

  :: 25 April 2016 13:23:26

  Doctor didn't give attention and didn't explained me what I had

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  Ilan Gean

  :: 13 April 2016 22:43:32

  they start to remodel it getting nicer

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  Regis Hanna

  :: 03 October 2014 10:55:24

  At the beginning of September I had a total hip replacement (THR) at Hospital Nacional. Surgery was carried out at the time scheduled, and attention from personnel was superlative. Every day I was visited by not 1, but 2 nutritionists, who worked hard to please me by working around my very difficult dietary restrictions. Floor staff responded immediately and without complaint to my unending requests, always cheerful and willing to help. They exceeded my expectations in every category!

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  Edgar Corea

  :: 11 March 2013 17:00:42

  This hospital has many flaws. I've been there many times and for starters or people that have never gone to this hospital, parking inside the parking lot of the hospital which is located on the bottom floor which they call "Sotano" is very limited. There is an open parking garage outside but it is not manged by the hospital and they will charge you for parking there. In this open parking lot, there is no point of getting your ticket validated at the hospital for a reduced/discounted price as the parking lot is not managed and/or owned by the hospital. Customer service really lacks and when it comes for them to really understand how international insurances work, its really a nightmare. If for some reason you do not pay them, they will give you really bad medical attention as they are always looking on their own financial well being instead of the patient's well being. Or it may be that they do not know how to do the right medical billing so that the Insurance can pay the hospital which was the thing in my case. So since they do not know how to to the right medical billing, then becuase of their mistake, they force you to pay all of their bills, which according to my insurance, it is covered 100% and I as a Patient do not have to pay anything out of pocket. This on my opinion is really sad to find out from a hospital in this category that they actually do this to patients. I at least fought for what was right, but what about any local person or anyone that just does what they tell them to pay without even asking?I would think that doctor's and medical ethics would play a major role when it came to attending patients there, however this is far from the truth. There should be a Panamanian agency that should be overlooking and monitoring these private hospitals. As for me, I will never go to this hospital again.